Shipping policy

Thank you for shopping with Lorenzo's Clothing. This Shipping Policy explains how we process and ship your order, and what to expect once you've placed it.

Order Processing Time
Orders are typically processed and prepared for shipment within 1-2 business days of purchase. You will receive a confirmation email as soon as your order is placed, followed by a separate shipping confirmation with tracking information once it ships. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Once your order ships, standard delivery typically takes 5-20 days, depending on your location. Delivery estimates are provided in good faith and are not guaranteed, as actual transit times can vary due to carrier delays, weather, or other events outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address. We periodically offer free shipping on selected products and promotional orders; any applicable shipping fees will always be clearly displayed before you complete your purchase.

Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can follow your package's progress. If your order contains multiple items, they may ship separately from different fulfillment centers and could arrive in separate packages at different times.

International Shipping
We ship to a number of international destinations. International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country; these charges are the responsibility of the customer and are not included in your order total or shipping cost.

Shipping Delays
Occasionally, shipments may be delayed due to customs processing, holidays, weather conditions, or high shipping demand. We appreciate your patience in these situations and are happy to help if you have any concerns about your order's status.

Incorrect Shipping Information
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer at checkout. If you notice an error, contact us as soon as possible at lorenzowalker74@gmail.com and we will do our best to update it before the order ships.

Questions
If you have any questions about your shipment or this policy, please contact us at lorenzowalker74@gmail.com or +1 256-640-2759.